BrowserCam provides you with GoToAssist (Remote Support) for PC (laptop) download for free. Although GoToAssist (Remote Support) application is developed for the Android OS or iOS by undefined. you'll be able to install GoToAssist (Remote Support) on PC for MAC computer. Ever thought about how one can download GoToAssist (Remote Support) PC? Don't worry, we'll break it down for everyone into really easy steps.
How to Download GoToAssist (Remote Support) for PC or MAC:
- Before anything else, it's essential to free download either BlueStacks or Andy os to your PC using download button offered at the starting point on this page.
- Right after the installer finish off downloading, open it to begin the installation process.
- Go on with the basic installation steps by clicking on 'Next' for multiple times.
- In the final step select the 'Install' option to start the install process and then click 'Finish' if its finally completed.Within the last and final step mouse click on 'Install' to get you started with the final install process and you may click on 'Finish' to finish the installation.
- Straight away, either via the windows start menu or alternatively desktop shortcut begin BlueStacks app.
- As this is the first time using BlueStacks app you will have to link your Google account with emulator.
- Finally, you'll be taken to google play store page this lets you do a search for GoToAssist (Remote Support) application making use of search bar and install GoToAssist (Remote Support) for PC or Computer.
HELP FILE
![Mac Mac](/uploads/1/1/7/7/117793372/770330505.png)
- For Mac users, the GoToAssist Express icon appears in your dock. Note: If java is not installed on your Mac or PC then GoToAssist Express will not automatically start on your computer. In this case click the Manual Download link and when prompted. If you wish to automate the download process then follow the on-screen instructions to install java.
- Download and Install GoToAssist Expert Desktop App (Mac) When you download the GoToAssist Expert desktop application (so that you can host support sessions), an installation package (including the GoTo Opener application) will be downloaded onto your computer.
- For Mac users, the GoToAssist Express icon appears in your dock. Note: If java is not installed on your Mac or PC then GoToAssist Express will not automatically start on your computer. In this case click the Manual Download link and when prompted. If you wish to automate the download process then follow the on-screen instructions to install java.
Mac Download Game
Download and Install GoToAssist Expert Desktop App (Mac)
Download GoToAssist to your computer in order to join screen-sharing sessions without going through www.fastsupport.com. Download configuration instructions for Agents here Download Powered by LogMeIn ®. HELP FILE Download the GoToAssist Corporate Customer Standalone Apps. Customers can join Phone Mode support sessions without going to a customer portal by using the GoToAssist Corporate Customer standalone application (.exe for Windows and.dmg for Mac). The file launches a standalone customer application in which customers can enter the 9-digit session code and click Start Support Session to.
When you download the GoToAssist Expert desktop application (so that you can host support sessions), an installation package (including the GoTo Opener application) will be downloaded onto your computer. By running this installation package and leaving the applications installed, you will be able to quickly and easily start sessions and re-install the application, if needed.
Note: These instructions apply to Mac agents only. For instructions that apply to Windows agents, please see Download and Install GoToAssist Expert Desktop App (Windows) for more information. Additionally, you can view the System Requirements for Agents.
Download the GoToAssist Expert Desktop Application for Mac Note: Agents will be prompted to log in with their account credentials once the application has installed. For detailed installation instructions, please see below. |
About the installation package
The installation package includes the following components:
- GoToAssist Expert desktop application
This is the main software that you use to host support sessions and connect to your devices (i.e., unattended support computers). - GoTo Opener application
This 'helper' application downloads as the GoTo Opener.dmg, then installs as the GoTo Opener application. This application is required to install and launch the GoToAssist Expert desktop application. It must be installed on your computer, even if the GoToAssist Expert application is already installed.Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process each time you start a support session from the web app. We don’t recommend that you do this if you frequently start sessions from the web.
How to download the GoToAssist Expert desktop application instantly
- Open a web browser.
- Go to www.fastsupport.com/download/repDownload.
- If the GoTo Opener application is not installed (either first time joining or it was removed), then the GoTo Opener.dmg file will automatically start downloading.
- If the GoTo Opener application is already installed, then some or all of the following steps will be skipped. The web browser will automatically start the GoTo Opener.dmg, which will then launch the GoToAssist Expert desktop application (or install it again, if needed).
- Continue to instructions for each web browser to complete the download and installation steps.
How to download the GoToAssist Expert desktop application from the web
You must log in to your account first to install the GoToAssist Expert desktop application.
- Log in at http://up.gotoassist.com.
- On your Dashboard, click Start session.
- If the GoTo Opener application is not installed (either first time joining or it was removed), then the GoTo Opener.dmg file will automatically start downloading.
- If the GoTo Opener application is already installed, then some or all of the following steps will be skipped. The web browser will automatically start the GoTo Opener.dmg, which will then launch the GoToAssist Expert desktop application (or install it again, if needed).
- Continue to instructions for each web browser to complete the download and installation steps.
Instructions for each web browser
Uninstall Gotoassist Mac
Once you have downloaded the GoTo Opener.dmg, you can complete the installation steps for the browser you are using, as follows:
Apple Safari
- Click the 'GoTo Opener' file in the browser’s Downloads window , or click on it in your user dock (or click Start Session to download again, if needed).
Mozilla Firefox®
- Click OK when prompted, or you can select Save File then click OK to save the GoTo Opener.dmg file to your Downloads folder. To access your Downloads folder, click the Download icon in the upper right navigation of the web browser, then click on the file to open. If needed, click Start Session to download again.
Google Chrome™
Gotoassist Mac Client
- When the download finishes, click the GoTo Opener.dmg file at the bottom of the page to open the file (or click Start Session to download again if needed).
- When the GoToAssist Opener window opens, double-click the GoTo Opener icon .
- You will see a message noting that ' GoTo Opener' is an application downloaded from the internet. If preferred, enable the 'Don't warn me [...]' check box, then click Open to continue. The GoToAssist Expert desktop application will be automatically launched, and the agent can start hosting support sessions with customers. Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. We don’t recommend that you do this if you frequently join sessions, as you will lose the benefit of faster join times.
- If prompted, log in to the GoToAssist Expert desktop application.
- The GoToAssist Expert desktop application will launch the Viewer window with a new support session (if enabled by your account admin), otherwise a blank window is displayed. See Use the GoToAssist Expert Desktop App (Windows) for next steps.